Key Information for Your Child's Stay


Fast Facts for Your Stay

fast facts for your stay

An A-Z Guide to the Most Frequently Asked Questions


ATM

Located on the ground floor of CCMC outside the New Horizon Café and LIJ.


Breastfeeding Mamava Privacy Pod

Call Concierge at 718-470-3959 to reserve a 45-minute time block.


Cafeteria (New Horizons Café)

Location: Next to the elevator on the ground floor


Hours:
Monday through Friday: 7 am – 10:30 am, 11 am – 8 pm, 10 pm – 1 am, 2 am – 5 am
Saturday and Sunday: 7 am – 3 pm


Our cafeteria serves a variety of hot and cold meals. Kosher meals are available.


Au Bon Pain Café

Au Bon Pain Café is open 24/7 in the Katz lobby of LIJ.  


Contact our concierge desk for a list of local restaurants that deliver at 718-470-3959.


Chapel and Bikur Cholim Room

Our non-denominational chapel offers space for quiet prayer and meditation.


A Bikur Cholim room is located on the ground floor across from the New Horizons Café and is available for all kosher families. Please ask the staff for further information.


Gift Shops

CCMC Gift Shop
Open Monday through Friday from 9 am – 8 pm, and Saturday and Sunday from 11 am – 4 pm.


Vivo Health Wellness Gift Shop LIJ
Open Monday through Saturday from 9 am – 8 pm and Sunday from 11 am – 7 pm.


Holistic Nurses and Serenity Suite

The CCMC Serenity Suite is a dedicated space staffed by certified holistic nurses, where parents, grandparents and family caregivers can come to rest, reflect and renew.


P-Care Television

P-Care TV is a television platform that provides entertainment, distraction, relaxation and educational materials for parents/caregivers and children. There are numerous channels available to the patient and parent to access general hospital information, contact numbers and mealtimes, as well as entertainment and regular TV.


Parking

The LIJ campus has one visitor paid parking garage located off of Lakeville Road. Valet parking is available at the front entrance of Cohen Children’s. There is an additional charge for this service. Handicapped parking is available on all levels of the visitor parking garage.


Pastoral Care

The Chaplaincy Department honors every journey of faith to assist patients, caregivers and families with their unique spiritual needs. Rather than promote any specific beliefs, the chaplains listen respectfully to nurture people’s spirits during this time of physical healing. Chaplains offer patients, caregivers and families the ability to have conversations and prayers before surgery and offer bedside visits during a hospital stay, support for families during surgery, confidential listening, consultation for religious or ethical questions, rituals and sacraments when requested, and care for one’s spirit during physical healing.


Patient Meals

Patient meals are provided three times a day by Food & Nutrition Services. At Cohen’s, we provide breakfast, lunch and dinner with an assortment of freshly prepared, child-friendly foods. Your child may choose the food items he or she would like to eat, unless your child is placed on a special diet. The pantries on each inpatient floor are stocked with a variety of infant/baby foods and formulas as well as milk, juice and other snacks.


Meals and snacks can also be purchased in the New Horizon’s Café and Au Bon Pain. Please see the Cafeteria (New Horizons Café) section above for information about these locations. Kosher meals are available upon request.


Meals for Families and Siblings

Parents are provided a visitor band on admission. This will be needed to receive a meal tray for you and your child from the meal cart.


Pharmacy (Vivo Health)

Open Monday through Friday from 8 am – 8 pm and Saturday from 11 am – 4 pm.


Ronald McDonald House of Long Island

The Ronald McDonald House of Long Island, located on the LIJMC/CCMC Campus, is a service we offer families when their child is hospitalized. We collaborate with the house to refer families who need to stay there overnight to be close to their patient or take advantage of its respite services.

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